Job Openings

These are our currently available positions. Click "Apply for this position" to send us your information and CV.

JR. GRAPHIC DESIGNER | DIGITAL CONTENT & SOCIAL MEDIA

Job ID: 2026-0312-1005
Location: Polanco, Mexico City
Company: Fashion Retail (confidential)
Work Mode: Hybrid
Contract: Permanent

Position Summary

Can you imagine designing for multiple brands at once? We are looking for a creative, organized, and detail-oriented person to join our team to create and adapt visual and digital content for a portfolio of brands. Your work will be seen daily across social media, websites, and printed materials, always preserving each brand's identity.

Responsibilities
  • Design artwork for social media, websites, and printed materials for multiple brands.
  • Edit and retouch photographs.
  • Write copy adapted to each brand's tone and each social platform.
  • Schedule and calendar publications.
  • Support the management of paid campaigns on Meta and track results.
  • Prepare performance reports for campaigns and content.
  • Adapt pieces to different formats and platforms, following brand guidelines.
  • Video editing (desirable).
Requirements
  • Bachelor's degree in Graphic Design or related field (graduated).
  • Experience in digital design and content creation for social media.
  • Experience working with multiple brands and following visual identity guidelines.
  • Proficiency in Adobe Photoshop and Illustrator.
  • Knowledge of Meta Ads and performance reporting (required).
  • Experience scheduling social media content.
  • Strong writing and copywriting skills.
  • Video editing (desirable).
  • Organization, attention to detail, and ability to manage multiple projects and brands simultaneously.
We Offer
  • Monthly gross salary: MXN $17,000.
  • Statutory employee benefits.
  • Hybrid work model with in-person days in Polanco, Mexico City.
  • Exposure to multiple brands — ideal for building a strong portfolio.

OPERATIONS EXECUTIVE – MAJOR MEDICAL EXPENSES & INDIVIDUAL LIFE INSURANCE

Job ID: 2026-0311-0729
Location: Mexico City
Company: SetConsulting

Position Summary

We are looking for an Operations Executive specialized in Major Medical Expenses (GMM) and Individual Life insurance lines, responsible for receiving, analyzing, and managing operational procedures, as well as administering policies, endorsements, and renewals in coordination with insurers and internal departments.

Responsibilities
  • Receive, analyze, and process transactions in the GMM and Individual Life insurance lines.
  • Operate insurer portals.
  • Enter and update information in the internal system.
  • Issue and administer policies, endorsements, and renewals.
  • Validate compliance with commitment deadlines.
  • Provide administrative support for daily office operations.
  • Coordinate with insurers and internal departments.
Requirements
  • Education: High school diploma or Bachelor's degree (graduated or in progress).
  • Operational experience in GMM and Individual Life insurance sectors (required).
  • Experience with insurer portals.
  • Knowledge of GMM and Individual Life insurance operational processes: policy renewals and movements.
  • Effective communication and teamwork skills.
  • Organization and attention to detail.
  • Analytical ability and capacity to handle multiple tasks.
  • Comfortable working under pressure.
  • Professional executive presentation.
We Offer
  • Monthly gross base salary: MXN $14,500 – $16,500.
  • Statutory employee benefits.
  • Life insurance.
  • Major Medical Expenses insurance.
  • Gas vouchers.

COLLECTIONS EXECUTIVE

Job ID: 2026-0310-0729
Location: Mexico City (Teatro Insurgentes area)
Company: SetConsulting

Position Summary

We are looking for a proactive, client-oriented Collections Executive responsible for contacting policyholders to coordinate timely payment of their invoices, recording information in the administrative system, and following up on payment commitments to ensure proper collection processing.

Responsibilities
  • Contact clients to coordinate invoice collection.
  • Record information in the administrative system.
  • Generate payment references and charges.
  • Follow up on client payment commitments.
  • Verify that collections are properly applied.
  • Resolve payment discrepancies with clients and insurance companies.
Requirements
  • Education: High school diploma, Bachelor's degree in progress, or graduated.
  • Minimum 1 year of verifiable experience in collections and customer service.
  • Knowledge of CFDI electronic invoicing.
  • Basic knowledge of insurance.
  • Office proficiency: basic Excel.
  • Organized, with a strong sense of responsibility and urgency.
  • Comfortable working under pressure.
  • Experience in insurance companies and/or insurance agencies preferred.
  • Age: 25–45. Gender: open.
We Offer
  • Competitive salary.
  • Benefits above statutory requirements.
  • Work location near Teatro Insurgentes, Mexico City.
  • Direct contract.
  • Job stability.

Senior Manager, HR (Commercial)

Job ID: 2026-0267-0608
Location: Mexico City (CDMX), Mexico
Company: Leading Fashion Retail Company (confidential)
Reports To: VP – Human Resources International
Supervises: HR Business Partners – Retail and Wholesale

Position Summary

The Senior Manager, HR (Commercial) is a key business partner to commercial leadership across Retail and Wholesale channels. This role provides expertise, coaching, and strategic guidance across all HR-related areas, including associate relations, talent management lifecycle, and policy interpretation and compliance. Working in close collaboration with functional directors and district leaders, this position leverages deep project management, facilitation, and communication expertise to deliver relevant and effective HR solutions.

Key Responsibilities
  • Align HR practices to drive commercial strategy across assigned departments.
  • Consult with leadership on performance, organizational design, and leadership effectiveness issues.
  • Assess needs within assigned employee groups and provide advisory support to leaders on performance management and employee and leadership development.
  • Collaborate with commercial teams and the global Talent Management Center of Excellence, as well as retail teams in the United States, to share best practices and execute proactive succession planning, ensuring employee development needs are met.
  • Facilitate the annual performance management process.
  • Lead change management initiatives to support commercial plans through proactive organizational design, change management frameworks, and communications planning.
  • Identify root causes of organizational challenges and implement targeted actions to improve overall organizational performance.
  • Guide, coach, and direct HR Business Partners in the execution of HR policies and processes, ensuring appropriate legal and organizational compliance.
  • Facilitate strategic staffing initiatives, including budgeting, workflow planning, and process improvement; provide advisory input on anticipated turnover to support the recruitment strategy.
  • Develop employee relations strategies and communication plans in close partnership with leadership, to foster morale and employee engagement.
  • Serve as a resource for HR Business Partners to ensure fair and consistent application of HR policies and practices.
  • Oversee and, in select cases, conduct employee relations investigations; analyze organizational health issues and partner with HR leadership to develop and execute remediation plans.
  • Gather data and present employee relations trends to store leadership teams to assess organizational needs and support HR leadership in diagnosing root-cause issues affecting overall organizational health.
  • Provide direct coaching and advisory support to retail and wholesale leadership to build and develop greater organizational capability.
  • Advise and direct employees, facilitate communications, and help resolve conflicts that affect employee engagement.
  • Support the implementation of the organization's performance management process through coaching, education, and feedback at all organizational levels.
  • Maintain, produce, and analyze employee-related reports, including headcount census, succession plans, and compensation and scheduling administration.
  • Stay current on all applicable federal, state, and local labor, wage, and hour laws and regulations.
  • Perform additional duties and projects as required to support the field organization.
Qualifications & Requirements
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 8 to 10+ years of prior HR leadership experience preferred.
  • Strong analytical, prioritization, interpersonal, problem-solving, presentation, project management (end-to-end), and planning skills.
  • Working knowledge of the Mexican Federal Labor Law (Ley Federal del Trabajo).
  • Excellent verbal and written communication skills.
  • Demonstrated collaborative skills and proven ability to work effectively within cross-functional teams.
  • Ability to influence and partner with peers and senior leadership.
  • Ability to perform effectively in a fast-paced, deadline-driven environment.
  • Self-motivated with strong attention to detail, deadlines, and reporting accuracy.
  • Open availability and flexibility to work according to business needs.
  • Prior experience in specialty retail and wholesale, preferably in fashion and/or apparel, is preferred.
  • Advanced English (C1 level) and proficiency in Google Workspace and AI productivity tools.
  • Availability to travel as required.

Manager, Talent Acquisition

Job ID: 2026-0266-0608
Location: Mexico City (CDMX), Mexico
Company: Leading Fashion Retail Company (confidential)
Reports To: VP – Human Resources International
Supervises: Analyst – Recruiting

Position Summary

The Manager, Talent Acquisition plays a critical role in ensuring business objectives are met through the consistent attraction and retention of outstanding talent. This position serves as a trusted partner to the local HR Business Partner and Store leadership teams, supporting talent acquisition initiatives across corporate, wholesale, and field operations.

Key Responsibilities

Talent Acquisition – External (70%)

  • Participate in defining and designing the Mexico recruitment strategy aligned with business goals.
  • Manage all aspects of the recruiting life cycle for corporate and wholesale positions; support field operations in their sourcing strategies.
  • Source candidates through LinkedIn, cold calling, networking, specialized job board postings, employee referral program, and other recruitment channels.
  • Coordinate and manage interviews at all phases of the recruiting process, including phone screens, on-site, off-site, and final-stage meetings.
  • Maintain and update local and international recruitment reports, including job postings, candidate status, and activity tracking.
  • Prepare and distribute weekly team reports on candidate pipeline and search status, including overall recruitment KPIs.
  • Participate in annual strategic staffing initiatives, covering budgeting, workflow optimization, and process improvement.
  • Coordinate special projects for the local recruiting team as needed.
  • Partner with business leaders to define annual hiring metrics and goals.
  • Collaborate with Finance in the annual budgeting process to secure appropriate approvals.
  • Work with the Compensation and Benefits Senior Manager on offer structuring, negotiations, candidate closing, and pre-onboarding communications.
  • Lead and contribute to Inclusion and Diversity initiatives within the hiring process, creating strategies and providing direction to the local Recruiting team.

Employee Value Proposition (10%)

  • Partner with International Communications and local leadership to establish and strengthen the employee value proposition.
  • Develop and execute a robust employer branding strategy aligned with company values and practices.

Inclusion and Diversity (10%)

  • Champion Inclusion and Diversity in all aspects of the recruiting process.
  • Ensure consistent communication and understanding of I&D priorities in every intake meeting.
  • Create strategies to increase the diversity of the candidate pool and remove barriers throughout the interview process.

Metrics and KPIs (10%)

  • Develop and maintain a robust recruiting dashboard measuring all stages from sourcing to hiring.
Qualifications & Requirements
  • Bachelor's degree in Business Administration, Human Resources, or a related discipline.
  • 6+ years of experience in HR, talent acquisition, or a related field.
  • Exceptional interpersonal, verbal, and written communication skills, including a strong professional telephone presence.
  • Demonstrated ability to build relationships, source candidates, and make sound selection decisions.
  • Solid working knowledge of recruiting policies, practices, and applicable labor regulations.
  • High proficiency in Google Workspace and internet-based recruitment tools and platforms.
  • Ability to thrive in a fast-paced, deadline-driven environment with strong attention to detail.
  • Strong analytical, prioritization, problem-solving, presentation, and planning skills.
  • Proven collaborative skills with the ability to work effectively within cross-functional teams.
  • Ability to influence and work alongside peers and senior leadership.
  • Self-motivated with a results-oriented mindset and high accountability for outcomes.